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How to Obtain Milk Primary Producer License in Kenya

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How to Obtain Milk Primary Producer License in Kenya by Kenyans247(m): Sun Feb 2020 07:32am

The first step is to come together as dairy farmer groups or individual farmers so as to engage in the collection, bulking and marketing of raw milk to have advantages of economies of scale.
You should then identify a suitable premise to for collection, bulking and storage of the raw milk and qualified personnel to run the facility. Make sure the premises has complied with the laid out hygienic and operational requirements. (These have been mentioned in the eligibility section.)
Contact the nearest Kenya Dairy Board office to obtain a notice of a preliminary inspection of premises. A list of KDB Office branches can be downloaded through this link.
This will be followed by an inspection of the premises by the Kenya Dairy Board to determine whether the premises has complied with the laid out hygienic and operational requirements
If everything is in order, you can move on to the next step and make your application for license online. Where areas of non-compliances are identified, improvements should be undertaken.

Apply Online
Visit the Kenya Dairy Board Licensing Portal to make your application for the Milk Primary Producer license and pay the requisite application fees
If you are not registered , fill in the required information which include
(i. Business details
(ii. Applicant details
to register.
After registration, log in to your Kenya dairy board online account and make an application for inspection of the primary production premises and make a payment for the application. The application fees is Ksh. 600
This will be followed by an inspection of the premises to ensure that it complies with the laid out hygienic and operational requirements of the Kenya Dairy Board and if successful, you are required to pay the requisite license fees. This you can do by logging into your Kenya Dairy Board Licensing Portal dashboard. The license fees is Ksh 1,200.
Once payment is made the milk primary producer license will be processed within fourteen days and it can be downloaded from your online dashboard.
The license has a validity period of one year and you can start operations immediately.
Pay monthly cess and levy as and where applicable. Other conditions of issuance of the license should be observed (Non-compliance can lead to suspension of permit)

Required Documents

Medically certificate for Milk Handling Personnel
Pin Certificate
Copy of ID card/ Passport
Business registration certificate
Proof of pasteurization

Office Locations & Contacts

Kenya Dairy Board Head Office
Social Security House, Block A, Eastern Wing, 10th Floor,
Bishop Road, Nairobi Kenya.
P.O Box 30406-00100 Nairobi.
Phone: (020)3569377/341302
Mobile: 0722573432 / 0733521438
Web: Kenya Dairy Board Website

Kenya Dairy Board Licensing Portal


A milk primary producer license is issued to dairy farmer groups and individual farmers engaged in collection, bulking and marketing of raw milk
The milk handling premises should comply with the laid out hygienic and operational requirements. This include compliance in the following areas among others;
Premises: should be properly located, designed, ventilated, lighted and protected from contamination
Equipment – Equipment, piping, accessories and other contact surfaces coming into contact with milk and milk products should be easy to clean and sanitize, corrosion resistant and made from food grade material
Personnel: Milk handling personnel should be clean and well-groomed, properly attired and medically certified
Record keeping: Quality records should be maintain and updated
Waste management: Effluent and other solid wastes should be managed in accordance with regulations
Utilities: Adequate supply of potable water and other essential utilities depending on type of operation
Management: Premises should be managed by a qualified supervisor or manager
Operations: Recommended processing schedules should be followed e.g. pasteurization temperatures and time controls
Rodent and vermin control: Premises should be protected against invasion by flies, rodents, birds and other vermin


Annual license fees Ksh 1,200
Application fees Ksh 600


The validity period is one year
However non-compliance can lead to suspension of permit

Documents to Use

Applications are done online
Other application documents are provided by the Kenya Dairy Board

Processing Time

The processing time is 14 days.

Related Videos

Kenya - Obtain Milk Primary Producer License


Prepare the milk handling premises to meet inspection standards.
Request the premises to be inspected by the KDB inspectorate.
Inspection is carried on application fee.
On successful inspection the client makes an application for the lensing of the premises upon payment of necessary fees.
License is issued.

Required Information

Name of applicant (individual or firm)
Physical and postal address of applicant.
Telephone number
Nature of dairy produce
Quantity sold per day
Nature of sale (retail/ whole sale)
Area of operation
Period of operation
Full name of business
Physical and postal address of business
Email address of business

Need for the Document

Licensing of Primary Milk Producers is an important activity in regulation of the dairy industry. It facilitates regular inspection of such premises to ensure compliance to milk quality and safety requirements.
In Kenya no person is allowed to carry out milk processing without a valid milk processing license.

Information which might help

Primary milk producers are required to obtain relevant licenses and permits from Kenya Dairy Board.
The premises dealing with milk and milk products are first inspected to establish compliance to milk quality and safety requirements prior to licensing.
Routine inspections are subsequently conducted to monitor continued compliance.
Non compliances may lead to suspension of license.

External Links

Dairy Industry Act
Service Charter
Kenya Dairy Board Branch Network


The Board may refuse to issue a new license or may suspend or cancel an existing license if the Board is satisfied that:
the producers standards of performance are unsatisfactory;
the conditions of a license have not been fulfilled;
the applicant or licensee has failed to remit, within the prescribed period, any cess due by the applicant or licensee to the Board.


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