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How to Obtain my NSSF Statement in Kenya

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How to Obtain my NSSF Statement in Kenya by Kenyans247(1): Sun Feb 2020 08:49am
Apply in person

Go to your nearest National Social Security Fund (NSSF) offices branch or Huduma center to make the application to obtain your NSSF contribution statement.
If making your application from the Huduma center visit the NSSF desk to make the application.
Present the your NSSF Membership card and National identity card to the NSSF officer for verification
The NSSF officer will assess the information and generate your NSSF contribution statement. This application attracts no charge and you will be issued with your NSSF contribution statement immediately.

Apply Online

Visit NSSF Self Service portal http://selfservice.nssf.or.ke/ so as to obtain your NSSF statement.
Navigate to the Member Self Service links’’ and click on the NSSF Contributions Statement . http://selfservice.nssf.or.ke/nssf-statement/
You will be redirected to a login page whereby you will enter your NSSF username and password.
After logging in, you will get a welcome message from NSSF Statement’s account service. Click on the link provided to view your account. .
You will be redirected to the NSSF statement of account page where you are to choose and enter the period you want the statement from and then click Issue account.
This will automatically generate your NSSF contribution statement and it will be displayed. You will also be able to download and print the NSSF contribution statement

Check from Mobile Phone

Visit Google Play Store and install the NSSF App https://play.google.com/store/apps/details?id=com.nssf.mobile&hl=en
After installation, launch the NSSF App. https://play.google.com/store/apps/details?id=com.nssf.mobile&hl=en
You will be prompted to create an offline credential using a password and username. Save the personal details by selecting save offline login.
A notification, ‘Login saved’ will appear signaling a successful creation of login data. Click ok.
Proceed and use the verified offline login details to access the app features.
After successful login, you will be prompted to select whether you are an employer or a member.
Select the ‘members’ option.
Tap on ‘Add new member’. To continue at this point, you must have registered on the NSSF e-service. If registered, continue and input your e-service username and password plus the NSSF member’s number.
If not catalogued into the NSSF e-service, click the button, Not registered? Register. Include the details required, validate and save.
A notification displayed as ‘member created’ confirms successful registration. Click OK option.
You will be directed to a page where you will be prompted to select on the indicated identity credentials.
You will redirect you to a new interphase displaying your account. Here you will be are provided with various options to select. In this case tap on ‘View statement.’
Download the statement if prompted to do so and view from your device.

Required Documents

Identification documents e.g. Passport or National ID

Office Locations & Contacts

NSSF Self Service Portal : NSSF Self Service Portal https://selfservice.nssf.or.ke/

National Social Security Fund (HQ)
P.O. Box 30599 – 00100, Nairobi, Kenya
Main Line: (020) 2729911, 2710552
Toll Free: 0800 2212744
Cell Phone: 0722-204192, 0734-333238.
ISDN: 2832000
Fax: (020) 2727882, 2722013, 2711615
Email: info@nssfkenya.co.ke
Website: [www.nssf.or.ke/ NSSF]

NSSF Branch Network: NSSF Branch Network http://www.nssf.or.ke/branches

r specifying office locations.


Registered members of the National Social Security Fund (NSSF)


The application is free of charge


The document is valid for the period its requested for.

Documents to Use

Application documents are provided by the NSSF officials at their offices.
Other applications are done online.

Processing Time

The processing time is one day

Related Videos

Kenya - Obtain my NSSF Statement


For you to be able to view your statement online you need to be registered the NSSF Self service Portal
Make sure you have copies of all the required documents before you start the process. Visit the any NSSF branch near you.

Required Information

Full names
National identity card number
NSSF number

Need for the Document

The statement will help you know the total amount of your NSSF contribution.
Information which might help

The National Social Security Fund (NSSF) was established in 1965 through an Act of Parliament Cap 258 of the Laws of Kenya. The Fund initially operated as a Department of the Ministry of Labour until 1987 when the NSSF Act was amended transforming the Fund into a State Corporation under the Management of a Board of Trustees
National Security Social Fund is a contribution platform in which people over 18 years and who are either employed by their employers or self-employed can register and start to make savings every month from their salaries for their brighter future life after retirement.
The Act was established as a mandatory national scheme whose main objective was to provide basic financial security benefits to Kenyan upon retirement. The Fund was set up as a Provident Fund providing benefits in the form of a lump sum.

Other uses of the Document/Certificate

To check if your employer sending your contributions on time

External Links

Member online Self Service Guide http://selfservice.nssf.or.ke/download/member-self-service-guide/?wpdmdl=2256


The National Social Security Fund (NSSF) In Kenya is a national saving scheme initiated to provide social security services to employees in Kenya.
The NSSF collects money on a monthly basis through employers in the formal and government sectors. This money is invested in portfolios like land, properties, treasury bills and equities where interest is generated and then paid out as a benefit.

Source https://www.wikiprocedure.com/index.php?title=Kenya_-_Obtain_my_NSSF_Statement

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