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|Obtain or Reclaim lost TIN (Personal Identification Number PIN) Number by Kenyans247(m): Sun Feb 2020 08:39am|
The tax identification number (TIN number) is referred to as the Personal identification number (PIN number) in Kenya.
Go to your nearest Kenya Revenue Authority or Huduma centre to make the application to obtain your lost PIN number.
If making your application from the Huduma centre visit the KRA desk to make the application.
Present your National identity card to the KRA officer for verification.
The tax revenue officer will assess the information and re-generate your lost PIN number.
This application attracts no charge and you will be issued with your PIN number immediately.
You will be given a printed copy of the certificate and a digital copy will be sent your email address.
Step 1 : Request for your lost PIN number
A). Request through Email
Send an email to the Kenya revenue authorities requesting for your PIN number.
The email should be sent to the following email address; Callcentre@kra.go.ke , DTDOnlineSupport@kra.go.ke
You should attach a scanned copy of your National ID to the email.
You will get an email response with your PIN number within 24 hours.
B). Send request through KRA social media pages
You can also send a request for your lost PIN number through KRA’s Social media pages. These are
a. Twitter handle: @KRACare
b. Facebook page: Facebook page https://www.facebook.com/KRACare
You will be asked to send a scanned copy of your national Identity card.
You will get response with your PIN number within 4 hours.
Step 2 : Reprinting your KRA PIN certificate on iTax
Now that you have your KRA PIN number log in to KRA iTax portal using your PIN and password.
Below is a breakdown on how you can reprint your KRA PIN by merely accessing your KRA account. Visit Kenya Revenue Authority portal by providing your PIN and Password.
Select Registration on the navigation toolbar then click on Reprint PIN Certificate on the menu bar.
Choose Applicant Type, then click submit the request and generate the PIN Certificate
Click to download the PIN Certificate
Print the downloaded certificate.
Your national identity card
Office Locations & Contacts
Kenya Revenue Authority- Head Office
Times Tower, 19th Floor, Haile Selassie Avenue
P.O. Box 30742 Tel. 310900, Fax 315987 Nairobi, Kenya.
Tel: (020) 2813068, 2813160, 2812011.
Fax: (0) 253532, 240929, Nairobi Kenya.
Website: Kenya Revenue Authority https://kra.go.ke/
KRA online tax portal’’’: iTax https://itax.kra.go.ke/KRA-Portal/
KRA Call Centre
Tel: +254 (020) 4999 999/ 4998 000 /2390919 / 020 2391099
Cell: +254 (0711) 099 999 / (077)1628105
Email: Callcentre@kra.go.ke, DTDOnlineSupport@kra.go.ke
Standard Street Nairobi
P.O. Box 47716-00100,
Phone: +254(020) 6900020
Website:Huduma centre https://www.hudumakenya.go.ke/
Huduma centre locations: Huduma centres Locations https://www.hudumakenya.go.ke/centres.html
Individuals who have a KRA PIN number and have lost it.
The application is free of charge.
The validity of the PIN number is forever.
A minimum of one hour to a maximum of 24 hours depending on mode of application.
Kenya - Obtain or Reclaim lost TIN (Personal Identification Number PIN) Number - English
Visit KRA offices or Huduma centre to make application
Email or call KRA call centre to make your application.
Present a copy of your ID for all odes of application
Name of Taxpayer
National identification number
Physical and postal address
Need for the Document
The PIN number enable one to meet his/her tax obligations.
Information which might help
iTax is the system that has been developed to replace the current KRA Online system . It is a web-enabled and secure application system that provides a fully-integrated and automated solution for administration of domestic taxes.
iTax enables Taxpayer internet based PIN registration, returns filing, payment registration to allow for tax payments and status inquiries with real-time monitoring of accounts.
Other uses of the Document/Certificate
The PIN number is used in Kenya to acquire a number of services. These include;
(a) to clear any goods in commercial quantities from any port in Kenya
(b) to register any title to land, interest in land or any document affecting land
(c) to obtain any Tax Clearance Certificate from the KRA, Value Added Tax Service.
(d) to obtain a Certificate to commence business or a business permit issued by the Registrar-General or a District Assembly
(e) to receive payment from the Controller and Accountant General or a District Assembly in respect of a contract
(f) to supply of any goods or provision of any services to register for the Ghana Card with the National Identification Authority
Income tax: Income tax https://www.kra.go.ke/individual/filing-paying/types-of-taxes/individual-income-tax
Both Individuals and Organisations should register for a Personal Identification Number. Individuals must register directly with the KRA. A number of organisation types must register through the Registrar-General's Department and will be issued automatically with a PIN - specifically:
(i) Company With Shares
(ii) Company Limited by Guarantee
(iv) External Company
(v) Subsidiary Business Name
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